Terms of Service
Maison Aurélle
Terms of Use & Conditions of Sale
Please read these terms carefully before using our website and services. By accessing Maison Aurélle, you agree to be bound by these terms.
Last Updated: July 2026
1. Acceptance of Terms
By accessing and using the Maison Aurélle website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service. Maison Aurélle reserves the right to make changes to these terms at any time. Your continued use of the website following the posting of revised terms means that you accept and agree to the changes.
2. Use License
Permission is granted to temporarily download one copy of the materials (information or software) on Maison Aurélle's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- Modify or copy the materials
- Use the materials for any commercial purpose or for any public display
- Attempt to decompile or reverse engineer any software contained on the website
- Remove any copyright or other proprietary notations from the materials
- Transfer the materials to another person or "mirror" the materials on any other server
- Use the materials for any unlawful purpose or in violation of any applicable laws or regulations
This license shall automatically terminate if you violate any of these restrictions and may be terminated by Maison Aurélle at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
3. Disclaimer of Warranties
The materials on Maison Aurélle's website are provided on an 'as is' basis. Maison Aurélle makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
Further, Maison Aurélle does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
4. Limitations of Liability
In no event shall Maison Aurélle or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Maison Aurélle's website, even if Maison Aurélle or an authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
5. Accuracy of Materials
The materials appearing on Maison Aurélle's website could include technical, typographical, or photographic errors. Maison Aurélle does not warrant that any of the materials on its website are accurate, complete, or current. Maison Aurélle may make changes to the materials contained on its website at any time without notice. However, Maison Aurélle does not make any commitment to update the materials.
6. Links
Maison Aurélle has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Maison Aurélle of the site. Use of any such linked website is at the user's own risk.
If you believe that a link on our website is inappropriate or violates intellectual property rights, please contact us immediately at support@maisonaurelleofficial.com.
7. Modifications to Terms
Maison Aurélle may revise these terms of service for its website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service. We encourage you to review these terms regularly for updates.
8. Intellectual Property Rights
All content on the Maison Aurélle website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Maison Aurélle or its content suppliers and is protected by international copyright laws.
The compilation of all content on this website is the exclusive property of Maison Aurélle and is protected by international copyright laws. All software used on this website is the property of Maison Aurélle or its software suppliers and is protected by international copyright laws.
You may not reproduce, republish, transmit, or distribute any content from this website without prior written permission from Maison Aurélle.
9. User Responsibilities
You agree to use this website only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment of the website. Prohibited behavior includes:
- Harassing or causing distress or inconvenience to any person
- Transmitting obscene or offensive content or disrupting the normal flow of dialogue within our website
- Attempting to gain unauthorized access to our systems
- Interfering with the website's normal operation
- Using automated tools to access the website without permission
10. Product Information & Availability
Maison Aurélle strives to provide accurate product descriptions, pricing, and availability information on our website. However, we do not warrant that product descriptions, pricing, or other content of any product or service offered on the website is accurate, complete, reliable, current, or error-free.
If a product offered by Maison Aurélle is not as described, your sole remedy is to return it in unused condition. Prices and availability are subject to change without notice. We reserve the right to limit quantities and to discontinue any product at any time.
11. Return & Refund Policy
Please refer to our detailed Returns & Satisfaction policy for complete information regarding returns, exchanges, and refunds. All returns must be initiated within the timeframe specified in our Returns & Satisfaction policy. Products must be returned in their original, unused condition with all packaging and documentation.
Refunds will be processed within 5-7 business days of receiving and inspecting returned items. Shipping costs are non-refundable unless the return is due to our error or a defective product.
12. Ordering & Payment
When you place an order on our website, you are making an offer to purchase products at the prices and terms displayed. Maison Aurélle reserves the right to accept or reject any order for any reason, including but not limited to product availability, accuracy of pricing, or suspected fraudulent activity.
Payment must be received before your order is processed and shipped. We accept all major credit cards and other payment methods as displayed on our website. All transactions are processed through secure, PCI-compliant payment gateways. Maison Aurélle does not store complete credit card information on our servers.
13. Shipping & Delivery
Maison Aurélle ships orders to addresses within the continental United States and select international locations. Shipping times are estimates and are not guaranteed. Maison Aurélle is not responsible for delays caused by shipping carriers, customs, or other factors beyond our control.
Risk of loss passes to you upon delivery to the shipping carrier. For detailed information about shipping costs, delivery times, and international shipping, please refer to our Shipping & Delivery policy.
14. Limitation of Warranty on Products
All Maison Aurélle products are warranted to be free from defects in materials and workmanship under normal use. If you receive a defective product, please contact us immediately. We will, at our discretion, replace the product or issue a refund.
This warranty does not cover damage caused by misuse, improper storage, or normal wear and tear. Fragrances should be stored in cool, dark places away from direct sunlight and extreme temperatures.
15. Prohibited Activities
You agree not to engage in any of the following prohibited activities:
- Violating any applicable laws or regulations
- Infringing on any intellectual property rights
- Transmitting any unlawful, threatening, abusive, defamatory, obscene, or otherwise objectionable material
- Disrupting the normal flow of dialogue within our website
- Attempting to gain unauthorized access to our systems or networks
- Collecting or tracking personal information of others
- Spamming or sending unsolicited communications
- Engaging in any form of harassment or abuse
- Reselling products obtained from our website without authorization
16. Termination of Access
Maison Aurélle reserves the right to terminate your access to the website and services at any time, without notice, for any reason, including but not limited to violation of these terms of service, suspected fraudulent activity, or unauthorized access attempts.
17. Governing Law & Jurisdiction
These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which Maison Aurélle operates, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.
18. Entire Agreement
These terms and conditions, together with our Privacy & Security policy, Returns & Satisfaction policy, and Shipping & Delivery policy, constitute the entire agreement between you and Maison Aurélle regarding your use of the website.
19. Contact Information
If you have any questions about these terms and conditions, or if you wish to report a violation, please contact us:
Email: support@maisonaurelleofficial.com
Mailing Address: Maison Aurélle Fragrance House
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